PrimeCare At Home (“we,” “our,” “us”) is committed to protecting the privacy of our clients, website visitors, and community partners. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website [primecareathome.com] (“Site”) or engage with our services.
By using our Site or submitting personal information, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
a) Personal Information You Provide
When you fill out forms on our website (e.g., contact, consultation, or service request forms), we may collect:
- Full name
- Phone number
- Email address
- Address (if applicable)
- Information related to the care recipient (e.g., age, care needs)
b) Automatically Collected Information
When you visit our Site, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Referral URLs
We may use cookies and similar tracking technologies to collect this information. You can adjust cookie preferences in your browser settings.
- How We Use Your Information
- We use the information we collect to:
- Respond to inquiries and provide requested services
- Develop and deliver customized care plans
- Improve website functionality and user experience
- Communicate important updates or policy changes
- Comply with legal or regulatory obligations
- We do not sell or rent your personal information to third parties.
Sharing Your Information
We may share your information with:
Licensed staff and care professionals coordinating services
Health care partners or referring organizations (with consent)
State or federal authorities as required by law or regulation
Service providers assisting with website hosting or analytics
All third parties are required to handle your information with care and in compliance with applicable privacy standards.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes physical, administrative, and technical safeguards.
While we strive to protect your data, no online transmission or storage system can be guaranteed 100% secure.
Your Rights and Choices
You may:
Request access to or correction of your personal information
Withdraw consent for data use (where applicable)
Request deletion of your information from our records
Opt out of marketing or informational emails
To exercise these rights, please contact us using the details at the end of this policy.
Children’s Privacy
Our services and website are intended for individuals 18 years or older. We do not knowingly collect personal data from children under 13. If you believe we have collected data from a minor, please contact us immediately.
Third-Party Services
Our Site may include links to third-party websites (e.g., Facebook, Instagram). We are not responsible for the privacy practices or content of those websites. We encourage you to review their policies before sharing personal information.
HIPAA Notice (If Applicable)
While we are not a covered entity under HIPAA, we handle all personal health-related information with strict confidentiality and in alignment with the principles of the Health Insurance Portability and Accountability Act (HIPAA) where applicable. For specific health-related concerns, please consult a licensed medical professional.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact:
PrimeCare At Home
1829 Reisterstown Rd Suite 350 Pikesville, MD 21208
Phone: 443-518-8190
Email: Primecare_athome@outlook.com
